Start with a real queue
Share your service area, accepted job types, business hours, and emergency escalation wording. Name the contact for safety-related calls.
Office support for electrical businesses
Keep your crew moving. We’ll help with the follow-through.
Virtual assistant support for electrical contractors, connecting customer requests, job schedules, estimates, and the office work behind every service visit.
From the first call to the final follow-up.
Dispatch supportCustomer follow-throughJob administration
Electrical contractors and service managersDefined roles · Approved systems · Visible handoffs
Specialist services
Explore all eight services ↗Build a clear path from request to closeout.
An electrician cannot answer every call while working on site. Missed details, unfinished estimates, and scattered job notes leave the office chasing information that should already be in the job record.
Customer call intake
Customer call intake
Capture the request, property details, and contact information your office needs to decide the next step.
Explore the service ↗
Dispatch scheduling support
Dispatch scheduling support
Organize appointments around your job categories, service areas, and dispatcher-approved capacity.
Explore the service ↗
Estimate follow-up
Estimate follow-up
Track issued estimates and customer questions using the pricing and scope your estimator has approved.
Explore the service ↗
Customer appointment updates
Customer appointment updates
Keep customers informed about confirmed visits and requested information without interrupting the field team.
Explore the service ↗The work behind the work
Your field team has enough to carry.
We help electrical businesses organize the work around their field teams. Start with your service area, job types, dispatch rules, and approval process, then build a role that keeps customers and the office informed.
- Job details ready for dispatch review
- Estimates followed up without another sticky note
- Completed work connected to the billing queue
A practical working relationship
A working rhythm for a busy service business.
Give the assistant a defined queue, approved customer language, and a reliable route to your dispatcher or licensed electrician.
Discuss your prioritiesMake the output visible
Check duplicate bookings, unconfirmed windows, and missing access details. Preserve appointment history.
Keep judgment with your team
Only authorized staff change prices, technical scope, warranties, or contractual terms.
Powered by StealthAgents
Focused on your field. Supported by a wider team.
Your support role starts with the realities of your operation. The StealthAgents team helps you discuss experience, matching, onboarding, and the management rhythm that makes the role useful.
StealthAgents reviews
Read reviews ↗“Great communication, efficient and proactive assistant, visible business growth.”
“The easiest VA onboarding process. Communicative and helpful throughout.”
Reviews of StealthAgents, our parent company. These are not separate reviews of this website. View the original reviews.
Blog & research
Visit the Blog ↗A closer look at the work.
Blog · Electrical business operations
What belongs in an electrical service job handoff?
A practical office checklist for connecting the first customer call to dispatch, approved work, and the billing handoff.
Read the article ↗
Research · Dispatch workflow research
Dispatch support and field decisions: where the handoff belongs
A practical analysis of dispatch records, technician assignment, and the decisions an electrical contractor should retain.
Read the article ↗Before we talk
Good support starts with good questions.
Can we start with one workflow?
Yes. A focused initial scope makes responsibilities and review standards easier to define. Bring one recurring queue, examples of the work, and the person who will review it.
Will the assistant use our existing systems?
The role is scoped around your approved tools. Access, training, permissions, and required experience are discussed before work begins.
Who approves work and makes decisions?
Electrical diagnosis, safety instructions, and technical recommendations stay with qualified personnel.
What should we bring to a consultation?
A short task list, approximate workload, current tools, coverage needs, and examples of a good result. Keep confidential records out of the inquiry form.
A role shaped around your operationStart with the work
Start with the work
you want to hand over.
Tell us where the queue slows down. We’ll discuss the scope, tools, coverage, and review points that belong in your support role.
Book a free consultation
Define the role before making a commitment.